Clear answers for prospective partners.

It is a referral program for approved agencies, coaches, consultants, creators, educators, and operators who serve small home service businesses.

Good-fit partners include home service marketing agencies, local search agencies, paid advertising teams, contractor coaches, consultants, customer service trainers, trade-focused newsletters, podcasts, communities, and industry educators.

The program is not built for coupon sites, spam affiliates, generic affiliate traffic, cold-text marketers, misleading promoters, or partners without a relevant home service audience.

No. All partners are manually reviewed and approved. Submitting an application does not mean approval is automatic.

Approved partners earn 50% commission for the first 4 paid billing cycles of each qualified referred customer—approximately 4 months because each cycle is 28 days. Commissions are based on eligible net subscription revenue collected from the base subscription and additional users. Each invoice clears 30 days after payment. Partial refunds and credits reduce commission proportionally; adjustments do not extend the 4-cycle window or cause a later cycle to replace it.

Commission applies to net subscription revenue collected from the base subscription and additional users. Usage charges, Verified Call charges, taxes, refunds, credits, chargebacks, third-party fees, pass-through costs, setup fees, and non-subscription charges are excluded.

Commissions are reviewed monthly. Handled Calls ordinarily initiates eligible ACH payouts by the 15th for balances that cleared through the prior month-end. A referral must complete 30 consecutive paid, active days and a successful second base payment, and each invoice must complete its own 30-day clearing period. No commission is payable while the account is canceled, scheduled to cancel, unpaid, past due, refunded, credited, disputed, or otherwise ineligible.

Yes. The minimum payout threshold is $50. Balances below that threshold roll forward until the threshold is met. If Handled Calls ends an eligible partner's participation without cause, it ordinarily pays the final valid balance even if it is below $50, subject to the Partner Terms.

A partial customer refund or credit reduces the related commission proportionally. A full reversal removes the related commission. If an adjustment is discovered after a partner was paid, it becomes a negative balance against future payouts rather than an automatic debit from the partner's bank account. Payout batches are tracked as scheduled, paid, failed, or returned.

Yes. Partners must provide required tax and payout information, including a completed Form W-9, before receiving commission payments.

An eligible referred customer may receive 20% off only the first paid base-subscription billing cycle after a valid partner code entered at signup is reviewed. The discount does not apply to additional users, Verified Calls or other AI call usage, taxes, setup fees, third-party fees, pass-through charges, or any other charge.

Each approved partner receives a unique partner code. When the customer enters it during signup, Handled Calls stores the code with the business account for referral-credit and discount review.

Yes. If a partner introduces a customer directly and the customer forgets to use the code, the partner may submit the referral before the customer signs up. Manual referral submissions expire after 60 days.

A qualified referral is a new Handled Calls customer that uses a valid partner code or approved manual referral, was not already a customer or active sales prospect, completes 30 consecutive days of paid, active service, successfully completes the second base-subscription payment, and complies with Handled Calls customer terms.

No. Self-referrals and related accounts created to earn commission or receive discounts are not allowed unless Handled Calls approves the exception in writing.

Yes. Partners must clearly disclose their relationship with Handled Calls whenever promoting the service. A simple disclosure is: "I may earn a commission if you sign up for Handled Calls through my referral."

Partners should avoid false, misleading, or unsupported claims. Do not promise booked jobs, revenue outcomes, specific review ratings, emergency service, promotional text campaigns, or hands-off follow-up sequences for unbooked callers.

Handled Calls provides a virtual receptionist and simple customer dashboard for home service businesses. It answers missed and after-hours calls, captures job details, attempts to book appointments, organizes callbacks, and supports post-job satisfaction and review request workflows.

The review workflow supports post-job satisfaction checks and review requests so small service businesses can keep feedback activity organized after completed jobs.

Partners may use approved Handled Calls marketing materials to promote the service under the Partner Program. Partners may not modify branding, imply a different relationship, or use materials in a misleading way.