Partner FAQ

Clear answers for prospective partners.

Review program fit, referral tracking, partner earnings, payout timing, and responsible promotion rules before applying.

Handled Calls dashboard showing missed calls, callbacks, booked jobs, and review follow-up in one view.

Program details

What partners need to know.

Program Basics

It is a referral program for approved agencies, coaches, consultants, creators, educators, and operators who serve small home service businesses.

Good-fit partners include home service marketing agencies, local search agencies, paid advertising teams, contractor coaches, consultants, customer service trainers, trade-focused newsletters, podcasts, communities, and industry educators.

The program is not built for coupon sites, spam affiliates, generic affiliate traffic, cold-text marketers, misleading promoters, or partners without a relevant home service audience.

No. All partners are manually reviewed and approved. Submitting an application does not mean approval is automatic.

Earnings And Payouts

Approved partners earn 50% commission for the first 6 paid billing cycles of each qualified referred customer. Commissions are based on net subscription revenue collected from the base subscription and additional users.

Yes. Partners who refer 3 qualified paying customers can earn a one-time $250 bonus after program requirements are met.

Commission applies to net subscription revenue collected from the base subscription and additional users. Usage charges, Verified Call charges, taxes, refunds, credits, chargebacks, third-party fees, pass-through costs, setup fees, and non-subscription charges are excluded.

Commissions are reviewed and paid every 60 days by bank transfer after the referred customer has remained paid for at least 30 days and required payout information has been submitted.

Yes. The minimum payout threshold is $50. Balances below that threshold may roll forward until the threshold is met.

Yes. Partners must provide required tax and payout information, including a completed Form W-9, before receiving commission or bonus payments.

Referral Tracking

An eligible referred customer may receive 25% off the first paid base-plan billing cycle after a valid partner code entered at signup is reviewed. Usage charges and other exclusions in the Partner Terms are not discounted.

Each approved partner receives a unique partner code. When the customer enters it during signup, Handled Calls stores the code with the business account for referral-credit and discount review.

Yes. If a partner introduces a customer directly and the customer forgets to use the code, the partner may submit the referral before the customer signs up. Manual referral submissions expire after 60 days.

A qualified referral is a new Handled Calls customer that uses a valid partner code or approved manual referral, was not already a customer or active sales prospect, becomes a paying customer, remains paid for at least 30 days, and complies with Handled Calls customer terms.

No. Self-referrals and related accounts created to earn commission, receive discounts, or qualify for bonuses are not allowed unless Handled Calls approves the exception in writing.

Promotion Rules

Yes. Partners must clearly disclose their relationship with Handled Calls whenever promoting the service. A simple disclosure is: "I may earn a commission if you sign up for Handled Calls through my referral."

Partners should avoid false, misleading, or unsupported claims. Do not promise booked jobs, revenue outcomes, specific review ratings, emergency service, promotional text campaigns, or hands-off follow-up sequences for unbooked callers.

Handled Calls provides a virtual receptionist and simple customer dashboard for home service businesses. It answers missed and after-hours calls, captures job details, attempts to book appointments, organizes callbacks, and supports post-job satisfaction and review request workflows.

The review workflow supports post-job satisfaction checks and review requests so small service businesses can keep feedback activity organized after completed jobs.

Partners may use approved Handled Calls marketing materials to promote the service under the Partner Program. Partners may not modify branding, imply a different relationship, or use materials in a misleading way.