Answer
Your virtual receptionist answers and finds out what the customer needs.
Need, urgency, and address captured
Miss the call.
Keep the job.
Your virtual receptionist answers missed calls, captures what the customer needs, schedules work, and makes every step clear.
- 14 days free
- Verified Calls cost $0 during the trial
- No long-term contract
Keep your number. Explore Handled Calls today, with guided activation as soon as 1 business day.
How it works
From ringing phone to a clear next step.
Three simple steps. You stay focused on the work.
Organize
The call, customer, and next step stay together in one simple customer relationship manager (CRM).
No loose notes or inbox hunting
Schedule
Handled Calls schedules work that fits your rules, or sends the request to you to review.
You stay in control
Built for service businesses
Made for the workday you actually have.
When you’re on a ladder, under a sink, or finishing the job in front of you, the next caller still gets a capable answer.
Plumbing · HVAC · Electrical · Roofing · Landscaping
A note from Grant
Your customers feel cared for. You stay in control.
We’ll help you connect forwarding, test what customers hear, and set your rules before the first call is answered.
- Personal setup with a real person
- A test call together
- Help after setup
The product
A simpler front office, right on your phone.
Calls, customers, jobs, and follow-up live in one clear customer relationship manager (CRM). Check it between jobs and get back to work.
See the next job without stopping this one.
Open the app and know who called, what they need, and what should happen next.
Missed calls get answered.
Capture the customer, request, urgency, location, and next step.
Good calls become scheduled work.
Use saved hours and rules, or review each request yourself.
Everything stays together.
Keep call summaries, notes, jobs, and history in one place.
Good work earns more trust.
After a job, send one simple check-in and share your review link with happy customers.
Clear on every screen.
Useful views for the office, the truck, and the space between jobs.
Request details
The need and next decision in one place.
Scheduled jobs
See the day, status, and owner at a glance.
Review follow-up
Keep check-ins and review links easy to manage.
Office view
Scan every open request from one calm workspace.
Keep the day moving
More chances to fill your calendar.
Drag or swipe
1 of 5
The call gets answered.
A homeowner calls while you are already on a job. Your virtual receptionist picks up.
New requestAir conditioner stopped cooling · Today
2 of 5
The details stay together.
The customer, problem, address, urgency, and next step land in the app.
Ready to scheduleService area confirmed · Standard visit
3 of 5
The work reaches the calendar.
You can set jobs up to automatically book in free slots on your calendar, or review all before scheduling.
Time requestedToday · 2:00–4:00 PM
4 of 5
The whole day stays organized.
All jobs stay together in one convenient calendar, with the option to send customers automatic reminders before upcoming work.
Upcoming jobReminder scheduled · Tomorrow at 9:00 AM
5 of 5
Good work can build your reviews.
After a completed job, send a check-in to customers who agreed to messages. Happy customers get your review link.
Review follow-upSatisfaction check ready to send
Review builder
Turn a job well done into lasting trust.
After the job, send one text to a customer who agreed to messages. Happy customers get your review link. If something went wrong, you get a chance to follow up first.
See how review follow-up works- 1Job finished
Choose a completed job and send a short check-in.
- 2Customer replies
You see whether everything went well.
- 3Trust grows
Happy customers receive your review link.
Listen first
Hear a real test call, from hello to booked.
In this two-minute test call, our virtual receptionist captures a leaking faucet request, confirms the address, and books an appointment.
Built for plumbing, HVAC, electrical, roofing, landscaping, and other service work.
Recorded exampleLeaking faucet appointment
0:00 / 1:58
Recorded test call with a human caller and our virtual receptionist. This is a demonstration, not a customer call; wording and availability vary by business.
Read the transcript
Receptionist: Thank you for calling Mike's Plumbing. I'm the automated virtual assistant. This call is recorded and transcribed. How can I help you today?
Caller: Hi, my faucet's been leaking the past few days and I was wondering if someone could come out and take a look at it.
Receptionist: I can help with that. Is this for your home or a business?
Caller: This is for my home.
Receptionist: May I have your full name?
Caller: Yeah, this is Alex Miller.
Receptionist: And could you spell your last name for me?
Caller: Sure, it's M-I-L-L-E-R.
Receptionist: Just to confirm, Alex Miller, M-I-L-L-E-R, is that correct?
Caller: That's correct.
Receptionist: Should we use the number you're calling from as the best number to reach you?
Caller: Yeah, you can use this number.
Receptionist: What's the address where you need service?
Caller: I'm over here at 716 Davenport Street in Omaha.
Receptionist: I found this address, 716 Davenport Street, Omaha, Nebraska, 68102. Is that correct?
Caller: That's right.
Receptionist: Got it, that's in our service area. What day or time would you prefer?
Caller: Monday would be preferable. Do you guys have anything?
Receptionist: I have Monday, September 21st at 2 p.m. or 4 p.m. available. Would either work?
Caller: Can we do 2 p.m.?
Receptionist: I've booked your appointment for Monday, September 21st at 2 p.m. Is it okay if Mike's Plumbing texts you a booking confirmation and, after the job, a quick review request? It's optional. Message and data rates may apply, and you can reply STOP any time. Do you agree?
Caller: Yeah, that's okay.
Receptionist: Thanks. You're all set for booking texts. Anything else I can help with today?
Caller: No, that should do it. I appreciate it.
Receptionist: Thanks for calling Mike's Plumbing. Have a good day.
Why Handled Calls
One recovered job can cover the cost.
This 28-day billing-period example shows how $202.40 in Handled Calls cost could help recover seven jobs worth $3,325 in gross revenue.
Calls handled80
20 excluded. 60 billable conversations.
Qualified opportunities18
Calls from people with a real service need.
Jobs recovered7
Modeled at a $475 average ticket.
Before labor, materials, taxes, and other job costs.
Gross revenue$3,3257 jobs × $475
Handled Calls cost−$202.40$89 + (60 × $1.89)
$16.43 in modeled gross revenue for every $1 of Handled Calls cost.
One 28-day billing-period model—not a customer result, profit calculation, or guarantee. Assumptions and results will vary.
Why we built it
You shouldn’t lose the next job because you’re busy doing this one.
You built your business by showing up and doing the work right. Handled Calls protects that momentum: while your hands are busy, the next customer still feels heard—and the next job still has a chance to be yours.
Good work should lead to more work, not more time tied to a phone.
Read our storyPricing
Simple pricing, explained before you start.
Try everything for 14 days. After that, the core plan is $89 every 28 days, plus call usage.
What is a Verified Call?
A Verified Call is a completed conversation between your virtual receptionist and a real customer.
Spam, wrong numbers, failed calls, unusable audio, and quick hangups are automatically filtered for you and cost $0.
$89
every 28 days
14 days free
- All product features included
- Virtual receptionist and call summaries
- Leads, customers, jobs, and review follow-up
- One included user and personal setup help
Verified Calls after trial$1.89 each
Additional users$29 / 28 days
During the trial: Verified Calls cost $0 for 14 days. There is no call-count cap. Fair-use terms apply.
Start free trialThe subscription and seats are paid in advance every 28 days. Verified Calls are counted during the period and paid after it ends. No long-term contract.
No. Most businesses forward their current number to Handled Calls. We guide you through setup.
Yes. It can offer times that fit the hours, service area, and booking rules you set. Other requests come to you to review.
It is intentionally simpler. Calls, customers, jobs, notes, and next steps stay together without the setup of a large system.
A completed conversation with a real customer. Spam, wrong numbers, failed calls, unusable audio, and quick hang-ups do not count.
After signup, personal activation and call-forwarding help begin within one business day. Calls are not live until setup is complete.
Ready for the next call?
Stay on the job. We’ll help with the next one.
Start a card-backed 14-day trial, keep your number, and get personal activation help.